From account creation to QR code placement, it takes as little as 5 minutes. Just follow the guide through room registration, staff invitations, and QR printing.

Currently, a credit card is required to start using the service.

Monthly plans have no commitment — cancel anytime. Annual plans are billed as a lump sum.

Currently, one account covers one property. If you have multiple properties, please create a separate account for each.

We support 10+ languages including Japanese, English, Chinese (Simplified & Traditional), Korean, Indonesian, Thai, Vietnamese, Spanish, German, and Russian.

No. Guests simply scan the QR code and start chatting in their browser. No account registration is needed.

Common placements include room doors, desks, and TV stands. You can bulk-print QR codes per room as PDF from the dashboard.

The AI concierge (Business plan and above) responds automatically 24/7. Questions the AI can't answer trigger a handoff notification to staff.

You can upgrade or downgrade anytime from the dashboard. Upgrades take effect immediately; downgrades apply at the next billing cycle.

Yes. You can cancel from the dashboard at any time. After cancellation, the service remains available until the end of the current billing period.

Currently, only credit card payments are supported. Please contact us if you need invoice billing.

Credits are consumed when using AI responses, translations, and voice features. Business plans include a monthly AI credit allowance. Additional credits can be purchased if needed.

Your data is stored on cloud infrastructure including regions in Japan. See our Privacy Policy for details.

Chat content is tied to your property's account and is not accessible by third parties. Data used for AI processing is not used for model training.

API integration is planned for the Enterprise plan. Please contact us for details.